Station Facilities

Station Facilities

URBAN EXPRESS

As well as the morning coffee and bacon roll, commuters at Ebbsfleet International can now pick up their evening meal and bottle of wine. Drop by next time you’re in the station to see our huge range of on-the-go food and coffee.

CAR RENTALS

Car Rentals are available from Ebbsfleet International Station. Click here for details of opening hours, tariffs and conditions.

TOILETS & BABY CHANGING

Men’s and Women’s toilets are located at the western end of the main concourse with baby changing facilities incorporated.

ACCESS & ASSISTANCE

If you need mobility assistance or any help with luggage, our station staff will be pleased to help. Please speak to any of our Customer Service Assistants on the concourse. There is step-free access to all platforms.

To book assistance with Southeastern Railway please contact them 48 hours in advance.

Southeastern Trains
0800 783 4524
24 hours a day, 7 days a week

Eurostar do not operate a pre-booking service. Please speak to any member of our station staff or Eurostar staff.

BRITISH TRANSPORT POLICE

BTP are located in their offices in Car Park D.

LOST PROPERTY

For all instances of lost property please visit Station Reception at the Eastern end of the main concourse or speak to a member of staff.